Cantella & Co., Inc respects our clients’ needs to keep their personal
information private. In that regard, and in accordance with the Securities and
to keep confidential nonpublic personal information and records of all
current and former clients.
collect, store, use, disclose, and protect your personal information. We use the
term “personal information” to describe information that can be associated with you
and can be used to identify you. Personal information does not include information
that does not identify a specific person. You agree to the practices regarding
& Co., Inc.’s website or services.
We will access your information only as is necessary to perform those tasks
required to properly service your account. Our employees will take every precaution
to safeguard your personal information from unauthorized use.
Information We Collect
Personal information can include your name, address, telephone number, email address,
other means to contact you, and Social Security number, as well as other information
you may supply us in connection with a financial product or service, such as your
demographic information, investment preferences, location information, or financial
information. If you register with Cantella’s online services, we will collect data
that may include personal information, such as your name, contact information, and SSN.
In addition, we may collect information such as your Internet Protocol (IP)
address and/or domain, the type and version of your Internet browser software and
operating system you use, the date, time, and duration of your Cantella & Co., Inc
online services access, the specific pages, buttons, images, links, and forms that
you access while visiting Cantella & Co., Inc.’s online services, the type of device
you use to access Cantella & Co., Inc.’s online services (such as a BlackBerry,
iPhone, or iPad), your mobile carrier and/or Internet Service Provider. Collection
of this data does not personally identify you. We may also use third party
applications and services to collect and analyze this information in the
aggregate. Your Cantella & Co., Inc affiliated advisor may collect personal and
financial information from you for entry into one of our Clearing Firm’s account
opening systems. This information may include the personal information as described
above. We may also collect information about you that you otherwise submit to us,
such as through email and other means.
Our Use and Sharing of Personal Information
We do not sell, share or disclose your non-public personal information to non-affiliated
third marketing companies. In some cases, Cantella & Co., Inc. may disclose some or all
the following reasons: Cantella & Co., Inc. is required to do so by judicial or
regulatory process; Cantella & Co., Inc. is otherwise permitted to do so as permitted
by law; The client has authorized Cantella & Co., Inc. to disclose such information to
individuals and/or entities not affiliated with the firm (including, but not limited
to, the client's other professional advisors and/or service providers, such as:
attorneys, accountants, insurance agents, broker-dealer, investment adviser, account
If you do not want Cantella & Co., Inc. to disclose your non-public personal information
with your representative's new financial institution, please contact us as per Cantella’s
We will use your personal data to provide information or services you request through
Cantella & Co., Inc.’s website; to verify your identity when accessing these services;
to compare information for accuracy and verify our records; to detect and prevent fraud
or other criminal activities; or any other manners as described in Cantella & Co., Inc.
We may share some of your personal data with other entities that perform services for
Cantella & Co., Inc. and are authorized to use your personal data to support our business
operations. We may also share some of your personal data as permitted or required by law
or as authorized by you.
Updating and Correcting Your Personal Information
Keeping your information accurate and up to date is very important. If your account
information is incomplete, inaccurate or not current, please contact your financial advisor
or Cantella & Co., Inc at (800) 333-3502.
Cookies and Similar Technology
Cookies are pieces of data stored on your device and are assigned by a web server to the
browser on your device. When you return to a site you have visited before, your browser gives
preferences, and other browsing information that can help the web browser while accessing web
use of our website. If you do not want to allow our website to place a cookie on your computer,
you can change your browser’s settings to deny cookies; however, this may affect your experience
with certain features of our website. Our websites do not respond differently when accessed by a
browser that uses a do-not-track signal or similar mechanism.
A “session cookie” may be sent to your computer or other access device when you log in to Cantella
& Co., Inc online services. This type of cookie recognizes you if you visit multiple pages on a
site during the same session, so that you do not need to be prompted for your password on each page.
Once you log out or close your browser, this cookie expires and no longer has any effect.
“Persistent” or longer-lasting cookies can be used for other purposes, such as to record user
experience preferences when you use a website and to inform you about Cantella products and services
during and after you visit, a process known as remarketing. These cookies do not expire once you
log out or close your browser. You are free to decline our cookies if your browser permits, but
doing so may interfere with your use of Cantella online services.
Storage and Protection of Personal Information
We maintain administrative, technical, and physical safeguards that are designed to protect the
privacy and security of personal information. Given the open nature of the internet, however,
your personal data may be transmitted without security measures over networks connecting you to
Cantella’s systems and may be accessed and used by parties other than those for whom the data
is intended. To safeguard against unauthorized access, Cantella & Co., Inc. employs secure
network architectures, such as encryption techniques, firewall barriers, authentication protocols,
and intrusion detection. There is no guarantee that information may not be accessed, disclosed,
altered, or destroyed by breach of any of our administrative, technical, and physical, or other
operational, safeguards. You play a critical role in protecting your information by maintaining
up-to-date computer security protections. Steps you take to ensure the security of your computer,
computer passwords, or other personal identifier authentication mechanisms are key components of
the protection of your personal information. You agree that you are responsible for any
additional verification procedures and security you deem necessary.
It is our policy not to email you or send you electronic communications to request non-public
personal information or account information (such as a username or password). If you receive an
unsolicited email or other electronic communication that appears to be from Cantella & Co., Inc.,
but you suspect may be from another source and might be fraudulent, please email us at
You may also find additional information on our products and services through our social media sites
such as Facebook, LinkedIn, or Twitter. Please keep in mind that any information you share is visible
to all participants on these social media sites and you should never post any sensitive personal
Personal Information on Children
We respect the privacy of children and encourage all parents to supervise their children’s computer
usage. We do not knowingly collect or retain personal information from children under the age of
thirteen (13). For more information on the Children’s Online Privacy Protection Act (COPPA),
please visit the Federal Trade Commission website at www.ftc.gov.
Notice to Persons Accessing the Cantella & Co., Inc. Site Outside the United States
If you access Cantella & Co., Inc’s online services outside the United States, any information
you provide to us through the platform will be transferred out of that jurisdiction and into the
United States. If you do not want your personally identifiable information to leave that
jurisdiction, do not provide the information to us. By providing personally identifiable
information to us, you explicitly consent to the transfer of your information to the United
Contacting Us About Privacy Questions
email at Compliance@cantella.com.
For Residents of California
If you are a California resident, California law may provide you with additional rights
regarding our use of your personal information. To learn more about your California privacy
rights, please see here.
on the site. Your use of Cantella online services following these changes means that you